Terms of service
Draft, last updated 2026-05-19. The chainkit cloud product is in early access — this document is a plain-English placeholder while we finish a lawyer-reviewed version.
1. What chainkit cloud is
chainkit cloud is a software-as-a-service observability + remote-configuration product for applications using the chainkit Go SDK. The SDK is open source under the MIT license; the cloud control plane is proprietary. The cloud is not in the request path of any blockchain RPC call your application makes.
2. Your account
You must provide a valid email address and verify it before the SDK can stream telemetry. You're responsible for keeping your account credentials safe; we never see your password in plaintext, and API keys are SHA-256 hashed so we can't reveal a lost one. If your workspace has multiple seats, the workspace owner is responsible for adding and removing members.
3. Acceptable use
Don't use chainkit cloud to ingest telemetry from systems you don't have permission to operate. Don't try to bypass plan limits, scrape other tenants' data, or reverse- engineer the control plane to find vulnerabilities outside of a coordinated disclosure conversation with us.
4. Billing
While we're in early access there is no paid plan; everyone is on Free. When billing goes live, paid plans are charged monthly via Stripe. Plan limits (ingest events per second, retention window, project count) are listed on the pricing page and enforced at the API. Hitting the cap drops events at the SDK; it never multiplies your bill.
5. Data
What we collect, what's filtered at ingest, what's caller-controlled (operation metadata, upstream error text), and how long we retain each tier are described in detail on the privacy and security pages. Both are part of these terms by reference. You're responsible for not putting wallet data or customer PII into the caller-controlled fields.
6. Termination
You can delete your account at any time from the console; that purges your raw events, aggregates, and config history within 30 days. We may suspend or terminate accounts that violate the acceptable-use clause, abuse the service to harm other users, or are required to be terminated by a competent legal process.
7. No warranties
The service is provided "as is" while we're in early access. We aim for high availability and publish a status page, but we make no SLA commitments until the billing tier explicitly carries one. You agree we're not liable for indirect or consequential losses arising from a service interruption.
8. Changes to these terms
We'll post material changes on this page and notify the email on file for every active workspace at least 14 days before they take effect. Continuing to use the service after that window means you've accepted the new terms.
9. Contact
Questions about these terms? Email legal@chainkit.dev.