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chainkit / signal · providers — · 24h fleet telemetry
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Trust

What we comply with,
what we don't, and what's next.

One page so you can run a vendor-risk review without back-and-forth. The privacy notice and security page carry the operational detail; this page is the index.

Compliance posture

Regulations & standards.

Things we comply with today carry a link to the operational evidence. Things we don't have yet sit in Roadmap with a target window — we'd rather be late than misrepresent.

Regulation / StandardStatusDetail
GDPR (EU) CompliantGreek/EU establishment. Lead supervisory authority: Hellenic DPA. Lawful basis, transfer mechanisms, and the eight data-subject rights are documented in the privacy notice.
UK GDPR CompliantMirrors the EU GDPR posture. The DPA template incorporates the UK ICO Addendum to SCCs for transfers in scope of UK law.
CCPA / CPRA (California) CompliantWe honour California consumer rights (know, delete, correct, opt-out of sale/share — though we don't sell or share). Email [email protected] for a request.
ePrivacy (cookie law) CompliantOne first-party strictly-necessary session cookie; no third-party trackers; no consent banner required today. If we add analytics, we'll add consent first.
SOC 2 Type II RoadmapTarget window: 2027 H2. Pre-audit hardening (access reviews, change-management, formal incident response) is in progress. Until the report exists, the security page documents what we run today.
ISO 27001 RoadmapTarget: 2028, following SOC 2. Most ISO 27001 Annex A controls overlap with SOC 2 work.
HIPAA Out of scopeWe do not process Protected Health Information. If your application would push PHI in telemetry, do not use chainkit cloud.
PCI-DSS Out of scopeCard data never reaches us — Stripe handles all payment surfaces directly. We hold a Stripe customer id and a subscription id, nothing else.
Bitcoin custody (xpub-only) CompliantFor the merchant-payments product, we are non-custodial by construction. The cloud accepts only extended PUBLIC keys (xpub / ypub / zpub or testnet equivalents) and derives unique receive addresses per invoice. Funds settle directly to the merchant's wallet — chainkit cannot sweep, freeze, or recover an address. xprv / yprv / zprv submissions are rejected at the API + form layer.
Tax determination engine Out of scopechainkit-cloud is NOT a tax engine. We render whatever tax rate, label, and inclusive/exclusive setting the merchant configures on their billing profile. Jurisdictional logic (OSS, IOSS, reverse-charge, VAT-MOSS) is out of scope — verify with your accountant before relying on a generated receipt as a tax filing.
Data Processing Agreement

DPA template.

Our DPA covers all GDPR Article 28 obligations: documented-instructions processing, confidentiality, Article 32 security measures, subprocessor authorisation with 30-day prior notice, assistance with data-subject requests, 48-hour breach notification to the Controller, return-or-deletion on termination, audit rights, and SCCs (Module 2) for cross-border transfers.

The current version is a draft pending counsel review — the structure is final, the language is being tightened. Email [email protected] to request a counter-signed copy for your vendor file.

DPA template

Source-controlled internally so changes are auditable in git. Draft pending counsel sign-off; once stable, we'll publish the final version on this page directly.

Request a copy
Subprocessors

Who else touches your data.

The shortlist of vendors that process customer Personal Data on chainkit's behalf. We notify account owners by email at least 30 days before adding a new one, so you have time to object.

SubprocessorPurposeLocationTransfer basis
njallaVPS hosting (Postgres, Redis, application binaries)Sweden (EU/EEA)EEA — no transfer mechanism required
VercelMarketing site + console frontend hosting (request logs, IP, user agent)United States / global edgeSCCs (2021/914 Module 2) + EU-US Data Privacy Framework
MailerSendTransactional email (verification, password reset, invitations, billing notices)United StatesSCCs (2021/914 Module 2)
StripeCard billing (customer + subscription metadata; card data never reaches us)United States / IrelandSCCs (2021/914 Module 2) + EU-US Data Privacy Framework
OpenNodeBitcoin / Lightning payments (invoice id + charge metadata only)United StatesSCCs (2021/914 Module 2)
SentryApplication error monitoring (stack traces, request path, IP, user agent; bodies stripped)United StatesSCCs (2021/914 Module 2) + EU-US Data Privacy Framework
PostHogProduct analytics, opt-in only (named events + anonymous distinct_id; no email, no autocapture, no session recording)Germany (EU/EEA)EEA — no transfer mechanism required
International transfers

EU → US transfers.

Production infrastructure runs in the EEA (Sweden); analytics runs on PostHog's EU instance (Germany). The five US-based subprocessors above (Vercel, MailerSend, Stripe, OpenNode, Sentry) receive Personal Data under Standard Contractual Clauses (Module 2, 2021/914). Three of them — Vercel, Stripe, and Sentry — additionally hold EU-US Data Privacy Framework certification, giving us a dual-basis for those transfers.

On request to [email protected] we'll share the relevant SCCs, our Transfer Impact Assessment, and the latest DPF self-certifications for each vendor.

Security contact

Found something?

Email [email protected]. We acknowledge within one business day and aim for triage within five.

For breaches affecting Personal Data of EU data subjects we notify the Hellenic DPA within 72 hours under GDPR Article 33 and notify affected customers without undue delay under Article 34.

Internal documents

The full set.

The companion documents that back what's on this page are source-controlled internally so changes are auditable in git. We send the current counter-signed versions to anyone running a vendor-risk review — typically the same business day.

  • Records of Processing Activities (GDPR Art. 30).
  • Breach response runbook (Art. 33 / 34 procedure).
  • DPA template (Art. 28).
Request the set
Responsible disclosure

Safe-harbour.

We won't pursue legal action against good-faith security research provided you:

  • Don't access or modify data that isn't yours.
  • Don't run automated scanners that degrade the service for other users.
  • Give us a reasonable window (typically 90 days) to remediate before public disclosure.
  • Report through [email protected], not social media.

A bug-bounty programme is on the roadmap once we have SOC 2 in flight.